退款规则 - NEO Motorsport

退款规则

Returns
NEO Motorsport Return Policy lasts 15 days. Original receipt is required as proof of purchase. To be eligible for a return, your item must be unused and in original packaging.
20% re-stocking fee will be applied to all returned orders.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.

Sale items
Only regular priced items may be returned/refunded.
Sale, Discounted and Clearance items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange and warranty, send us an email at support@neo-motorsport.com.

Shipping
To return your product, you should ship your product to: 155 Winges Road, Unit 4 Woodbridge Ontario of Canada. L4L 6C7

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from the total amount.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.